Privacy Policy

Privacy Policy

Introduction

Important information about who we are

We are:

Hyden House Ltd

Permaculture Magazine

Permanent Publications

Permaculture Market

Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it.

Controller

Hyden House Ltd is the data controller/data processor for your personal information.

Contact details

If you have any questions about this privacy policy or how to exercise your legal rights you can contact us at the following

By post

What information we collect and store

Personal data, or personal information, means any information about a person from which that person can be identified.  It does not include anonymous data where the identity has been removed.

Identity data includes first name, last name, and job title.
Contact data includes billing and delivery address, email address and telephone number.
Transaction data includes products you have ordered from us.
Financial data includes your payment details for orders received via post, phone and the InternetOrders sent from Permaculture Magazine, Permanent Publications and Permaculture Market to our distributors do not include your financial data.  These payment transactions are processed securely by our payment gateway and your financial details are not stored.

You can sign into your account online to see any personably identifiable information we have stored about you. If you believe the information is wrong and wish to have it changed please contact us. You can also email us for this information.

How is your personal data collected?

Telephone orders directly with our subscriptions department
Via email from you
Via our online shop - https://shop.permaculture.co.uk/
Via letter
In person at events.